Terms of Service
Last updated: August 2026
1. Acceptance of Terms
By using this website or engaging Iceberg Global Trading's services, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.
2. Our Services
Iceberg Global Trading provides international trade and supply chain services including product sourcing and procurement, supplier and factory verification, OEM/ODM manufacturing coordination, logistics and supply chain support, and business and digital solutions including website development. The specific scope of any engagement is agreed separately with each client.
3. Factory & Supplier Verification — Important Clarification
Our Factory & Supplier Verification service involves an in-person visit and practical assessment of a supplier or factory, including photos, direct observations, and an honest report. This is not a formal certification audit (such as those performed by SGS, Bureau Veritas, or similar accredited bodies), and should not be represented or relied upon as one. It is intended to give you practical, on-the-ground insight to support your own decision-making.
4. Quotes and Pricing
Quotes provided through our website or via email are estimates based on the information you provide and are subject to confirmation once we understand the full scope of your request. Final pricing and scope of work will be agreed in writing before any engagement begins.
5. Client Responsibilities
You agree to provide accurate and complete information when requesting a quote or engaging our services. Inaccurate information may affect our ability to provide accurate quotes or complete services as expected.
6. Payments
Where services are purchased directly through this website, payment is processed via our third-party payment provider. For custom engagements, payment terms will be agreed directly with you before work begins.
7. Limitation of Liability
While we take care to provide accurate information and diligent service, Iceberg Global Trading is not liable for indirect, incidental, or consequential damages arising from the use of our services, to the fullest extent permitted by law. Our verification services reflect our findings at the time of the visit and do not guarantee a supplier's future conduct or performance.
8. Intellectual Property
All content on this website — including text, graphics, logos, and images — is the property of Iceberg Global Trading or its licensors and may not be reproduced without permission.
9. Governing Law
These Terms are governed by the laws applicable to Iceberg Global Trading's principal place of business, without prejudice to any mandatory consumer or data protection rights you may have under the laws of your own country of residence.
10. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
11. Contact Us
For any questions about these Terms of Service, contact us at sales@iceberglobal.net.